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NO REFUND, NO EXCHANGE, NO RETURN POLICY

We appreciate your business. All sales are final, meaning that once a purchase is made, we do not offer refunds, exchanges, or returns. This policy applies to all products sold on our website, including those shipped internationally.

Why This Policy

We understand that some customers may be hesitant to purchase online without the option of returning an item. However, due to the nature of our business, offering returns would be impractical and increase our operational costs.

Exceptions

Defective Items: If a product arrives damaged or defective, please contact us within 7 days of delivery to arrange for a replacement. We will evaluate the item and may offer a partial refund or exchange if the issue is confirmed.

Incorrect Orders: If you receive an item that was not ordered, please contact us within 7 days of delivery. We will arrange for a replacement or, if the product is not available, a refund.

Shipping Costs

Shipping costs are non-refundable, even if an item is returned due to defect or incorrect order.

Legal Compliance

We strive to comply with all applicable consumer protection laws in Singapore and the countries where our products are sold. This policy does not affect your statutory rights as a consumer.

Contact Information

If you have any questions or concerns about this policy, please contact us at contact@adearr.com.

Policy Updates

We reserve the right to modify this policy at any time. It is your responsibility to regularly review our policy for updates.