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Effective Date: 1 June 2025
Overview
We are committed to providing our customers with a seamless shopping experience. This shipping policy outlines our practices for shipping worldwide, including the handling of taxes and duties.
Shipping Locations
We ship to most countries worldwide. If your country is not listed, please contact us for assistance.
Shipping Methods
We offer various shipping options to ensure your order arrives safely and on time. Shipping methods may include:
- Standard Shipping
- Express Shipping
- DHL/UPS (with tracking)
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer standard flat worldwide shipping rates (SGD) at the following zones:
- Singapore: $5
- Malaysia: $10
- Asia: $15
- Australia: $20
- Europe: $25
- Africa: $25
- North America: $30
- South America: $35
Prepaid Taxes and Duties
To enhance your shopping experience, we include prepaid taxes and duties in your order total at checkout. This means:
- You will not incur any additional charges upon delivery.
- All applicable duties and taxes will be calculated and included in your order total.
Delivery Times
Delivery times vary based on your location and the shipping method chosen. Typically, you can expect shipping between 7-21 business days.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment.
Customer Responsibilities
Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues caused by incorrect addresses.
Contact Us
If you have any questions regarding our shipping policy or your order, please contact us at contact@adearr.com .